Equal Opportunities & Dignity at Work Policy


The purpose of this policy is to assist the Company in putting their commitment to equal opportunities and fair treatment in the workplace into practice. The policy is applicable to all employees and outlines the responsibilities of all staff in relation to equal opportunities, unlawful discrimination, and harassment. A summary of areas covered by this policy is detailed below:

  • General principles of the policy
  • Legislation
  • Types of discrimination
  • Equality of opportunity
  • Reporting harassment/bullying
  • Responsibilities

Should you have any questions in relation to this document please speak to your Line Manager.

General principles

It is the Company’s approach that all employees have a working environment that promotes dignity and respect and where individual difference and the contributions made, are recognised, and valued.

The Company’s approach is as follows:

  • The Company values the differences that a diverse workforce brings.
  • The Company will not tolerate or Connect B4 Correct in any practices that may be found to be treating employees, customers, or visitors unfairly.
  • The Company will deal with discrimination or actions that affect equality in a robust manner viewing such issues as gross misconduct, where appropriate
  • The Company is committed to providing equal opportunities in recruitment and employment and will work towards the elimination of unlawful and unfair discrimination.


It is unlawful to discriminate directly or indirectly in recruitment or employment because of the following “protected characteristics”:

  • Age
  • Disability
  • Gender reassignment
  • Pregnancy
  • Marriage or civil partnership
  • Maternity
  • Race (including colour, nationality and ethnic or national origins)
  • Religion or belief
  • Sex
  • Sexual orientation

Discrimination after employment may also be unlawful, for example refusing to give a reference for a reason related to one of the protected characteristics. Legislation also exists to prevent less favourable treatment of workers (not just employees, for example agency workers) and less favourable treatment of fixed term and part time workers.

Types of discrimination

The following are brief explanations of the types of discrimination:

Direct discrimination

This is where a person is treated less favourably because of a protected characteristic, for example withdrawing a job offer because the applicant is soon undergoing gender reassignment treatment. In limited circumstances, employers can directly discriminate against an individual for a reason related to any of the protected characteristics where there is an occupational requirement to recruit someone with a particular characteristic.

Indirect discrimination

This is where a rule or policy (known as a provision, criterion, or practice) negatively impacts someone with a protected characteristic. For example, operating an attendance-based bonus meaning those who are absent due to their disability are less likely to receive the bonus.


This is unwanted conduct related to a protected characteristic (other than pregnancy and maternity, and marriage or civil partnership) that has the purpose or effect of violating a person’s dignity, or creating an intimidating, hostile, degrading, humiliating or offensive environment. It does not matter whether this effect was intended by the person responsible for the conduct. Examples include abusive, insulting, or threatening language, deliberate exclusion, display of offensive materials and unwanted contact.


Treating someone unfairly because, for example, they made, supported or are suspected of planning to raise a discrimination-related grievance or complaint. An employee is not protected from victimisation if they acted maliciously or made or supported an untrue complaint.

Associated discrimination

This is where an individual is directly discriminated against or harassed due to their association with someone who has a protected characteristic (other than pregnancy and maternity, and marriage or civil partnership). For example, treating an employee less favourably because they are the carer of a spouse who is disabled.

Perceived discrimination

This is where an individual is directly discriminated against or harassed based on a perception that they have a particular protected characteristic when they do not, in fact, have that protected characteristic.

Third-party harassment

This occurs where an employee is harassed by a third party, such as a client or customer.

Failure to make reasonable adjustments

This is where the employer has failed to make reasonable adjustments to enable a disabled person to overcome a particular disadvantage caused by the workplace or role.

Equality of opportunity

The Company is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of a protected characteristic or is disadvantaged by requirements which cannot be shown to be justifiable. In particular:

  • The Company will ensure that a person and job specification are limited to requirements that are necessary for the performance of the job
  • Applicants for employment/promotion will be assessed objectively against the criterion for the job and, will not take account of disabilities when making employment decisions except where necessary due to the nature of the job
  • The Company will implement reasonable adjustments that may be required for applicants or employees with a disability.
  • The Company will consider the impact of its working procedures to ensure they do not negatively impact those with a protected characteristic.
  • The Company will train and develop on the basis of skills and qualifications.
  • The Company may monitor the composition of its existing workforce and job applicants, for example age, gender, ethnicity, and those with a disability. Where monitoring occurs, the Company will take any appropriate action necessary to address problems that may arise from the monitoring process.

Reporting harassment/bullying

In the first instance, employees are encouraged to speak informally with the person whom they believe is harassing/bullying them or causing them offence, explaining how they feel and request that the behaviour stops. It may be that the person causing offence is genuinely unaware of how their behaviour has been perceived and may change their behaviour to avoid a reoccurrence. If, however, the employee feels uncomfortable taking such an approach, or has previously tried this approach without achieving a resolution, the employee can report their concerns to their Line Manager or a Senior Manager if the concerns relate to the conduct of the Line Manager. Ultimately, the employee could choose to raise a formal complaint which would be heard in accordance with the Grievance Procedure. The matter would be dealt with in a discreet and confidential manner and appropriate action taken. 

Employees who raise a genuine complaint will, under no circumstances, be subjected to unfavourable treatment or victimisation because of making a complaint. If however, an employee makes a malicious complaint, disciplinary action will be taken against that employee.



Employees are required to:

  • Refrain from behaving in a manner that could be perceived as bullying, harassment, or discrimination.
  • Cooperate with any investigations undertaken by the Company in relation to bullying, harassment or discrimination.
  • Inform their Line Manager of any instances whereby they consider there has been bullying, harassment or discrimination.

Managers and or Clinical Leads


  • Ensure employees are aware of the standards that are expected of them
  • Promote a harassment-free workplace and set a good example by their own behaviour.
  • Encourage employees to raise concerns where they feel they have been subjected to bullying, harassment, or discrimination.
  • Ensure compliance with Company policies and procedures and attend training as required.
  • The Company will implement reasonable adjustments that may be required for applicants or employees with a disability.
  • Take complaints seriously and implement corrective actions quickly as reasonably required.

Further information

The Company will review policies and procedures periodically to reflect changes in legislation and good practice.

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We are committed to equality and diversity. For further information, please see our policy.